Welcome to WesBanco’s Customer Comment Center
 

Welcome to WesBanco's Customer Comment Center. Your comments are welcomed and encouraged. At WesBanco we take service seriously -Tell us what you like and what you don't. Have a suggestion or an idea? Let us know. We'll listen. Just think of this as an electronic version of our customer comment cards.

Our system is administered by Allegiance, an objective third party company that specializes in this area. By working with Allegiance, we can give you the option of remaining anonymous, if you choose. Both WesBanco and Allegiance are committed to the confidentiality of your comments.

For your protection WesBanco does not accept this secure form or email as a method of initiating a financial transaction. Please use WesBancoLine, WesBancoNet, or your local branch to transfer funds.

My message is a:



Feedback Detail
What is your compliment regarding?
Please describe your compliment.
What are some ways that WesBanco can improve?
Is this compliment regarding a particular WesBanco employee? (If yes, input name. Leave blank if you're unsure of employee name.)
Estimate the date of service.
How long have you been a WesBanco customer?
Contact Information
OPTION 1 - Please keep me anonymous.
Note: Since you wish to remain anonymous, your e-mail address will only be used by Allegiance to allow a response and will not be revealed to WesBanco.
    E-mail address:
    Re-enter e-mail address:
OPTION 2 - Please let WesBanco know who I am.
Enter your contact information:
    Required fields are marked with an asterisk (*).
    *First name:
    *Last name:
    Your employer name:
    *Phone number: (000-000-0000)
    *E-mail address:
    *Re-enter e-mail address:
    Street address line 1:
    Street address line 2:
    City:
    State:
    Zip code:
    I prefer contact via: E-mail     Phone     Letter     No Response
Note: If you select e-mail, WesBanco will e-mail you through Allegiance, the company used to track our customer comments. You will receive e-mail from feedback@allegiancetech.com.
Optional Survey
If you wish to skip this survey, submit your comments now. If you have time, answer the following questions.
Overall, how satisfied are you with WesBanco:
Do you plan to continue to purchase products and/or services from WesBanco:
Would you recommend a friend buy products and/or services from WesBanco?
What information did you primarily rely on when you selected WesBanco?
Strongly Agree Somewhat Agree Undecided Somewhat Disagree Strongly Disagree
I can rely on WesBanco to deliver outstanding quality, service and value:
WesBanco values your relationship and really cares about you:
WesBanco employs outstanding, knowledgeable employees:
WesBanco listens well and responds quickly to requests:
You trust WesBanco personnel to act with fairness and integrity:
WesBanco makes it simple for you to do business with them:
Our customer feedback system is administered by Allegiance, an objective third-party company that specializes in this area. Both WesBanco and Allegiance are committed to your confidentiality.
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